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Retail Sales Associate

Company Overview

Markmans Diamonds and Fine Jewelry is East Tennessee's leading provider of precious gems, fine jewelry and high-quality timepieces since 1976. Our customers make their meaningful purchases with confidence thanks to our knowledge, dedication to quality and exceptional customer service.  With locations in Knoxville and Chattanooga, we make every effort to ensure the jewelry we sell enhances the special moments in our customers' lives, and offer our customers a wide selection of distinctive bridal and fashion jewelry to meet any need or budget, including an array of designer lines as well as our own Markmans Signature collection.

Job Summary

Provide customers in our Knoxville location with world-class service and product knowledge while assisting them in identifying and purchasing fine jewelry to suit their needs and preferences.  Cultivate strong relationships with customers as a trusted consultant and anticipate opportunities for additional purchases.  Support other sales team members in serving customers' needs.

Responsibilities and Duties

  • Guide customers through selection and purchase process
  • Provide exceptional customer sales service before, during and after the sale
  • Educate customers about diamonds and jewelry
  • Ensure proper presentation, organization, storing and replenishment of stock
  • Support other Retail Sales Associates
  • Retail Sales Associates will report to the Store Manager

Qualifications and Skills

  • Minimum of 2 years professional sales experience, preferably within retail fine jewelry
  • Proven track record of sales and high-quality customer service
  • Ability to work Saturdays, as well as seasonally on Sundays
  • Enthusiastic, positive attitude and outgoing personality
  • Creative, results-oriented focus

Benefits and Perks

  • Position is commission-based with high earning potential
  • Health, vision and dental insurance
  • 401(k) retirement plan
  • Paid vacation and sick time
  • Store Hours 10:00 AM - 7:00 PM
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